The mission of Rathlin is to support small to medium sized businesses across many sectors to leverage latest IT, in order to :
- increase productivity
- increase profit
- increase customer satisfaction and / or engagement
- decrease costs
- simplify usage
Throughout my career in IT I have usually been working for large suppliers, who supply services into large corporate clients. In the last decade, more and more of these services have become available to smaller organisations via the internet, yet these smaller businesses are not – generally – able to justify buying in expertise from the large suppliers to allow them to take advantage of the new services.
During the last five years, I have been talking with owners of small to medium sized businesses, and have found that people are not making use of some of the advances in technology, especially around making use of cloud (web-based) services. People are still using their own IT kit; people are wedded to ways of working which were great ten years ago, but have now moved on.
Rathlin can provide the type of expertise that allows organisations to move forward. This is the type of work that I have been doing for large corporate clients over many years; but the small to medium sized businesses that I have been talking to are not in a position to engage the same types of suppliers. Who can justify making use of Accenture, Capgemini or similar ?
So the expertise that I provide allows you, as a small to medium-sized business, to:
- Help you deliver new functionality to increase sales
- Help you to decrease costs
- Make sure that you are getting value for money from your IT suppliers
- Make you compliant with any relevant legislation, such as GDPR
A couple of clarifications needed here …
I am NOT an IT support company. If something goes wrong with your printer, I am not the person to fix it. What I CAN do, though, is to make sure that you have solid contracts in place with an IT support company who is able to fix your immediate problem.
I am NOT a digital agency; but having said that, Rathlin can help you communicate, negotiate and is able to be an intermediary between you and a digital agency, so that you get what your business needs. I can make sure that the domain name belongs to you; that the website that is being created is maintainable; that ownership is correct. Rathlin are able to take as much or as little responsibility for your website as you would like.